Code Fix: Specified service plans not enabled for a licensed Azure Active Directory user

  • 16 February 2021
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Code Fix: Specified service plans not enabled for a licensed Azure Active Directory user

KB003328

PRODUCT
K2 blackpearl 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 50
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Issue Description

When you allocate an Office 365 license for an Azure Active Directory user via K2 Management, all services are enabled except for the specified services selected.

Resolution

The fix is available in the following K2 versions:

K2 4.7 March 2018 Cumulative Update K2 Five (5.0) September 2018 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3)
Fix Pack 50 X X X X
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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