Code Fix: Deadlock errors occur on the [Server].[kCluster] stored procedure
KB003625
PRODUCTK2 Five 5.3 to 5.4
K2 Five (5.3) April 2020 Cumulative Update
Issue Description
Deadlock errors occur on the [Server].[kCluster] stored procedure and is noticed in the Host Server log files.
Error Message
The following error occurs: “GeneralErrorMessage","K2Sql.Cluster","1 Transaction (Process ID 264) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction”.
Resolution
The fix is available in the following K2 versions:
K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Five (5.4) |
---|---|---|---|---|---|
X | X | X | X | Fix Pack 25 | Fix Pack 17 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.