Code Fix: Deadlock errors occur on the [Server].[kCluster] stored procedure

  • 16 February 2021
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Code Fix: Deadlock errors occur on the [Server].[kCluster] stored procedure

KB003625

PRODUCT
K2 Five 5.3 to 5.4
K2 Five (5.3) April 2020 Cumulative Update

 

Issue Description

Deadlock errors occur on the [Server].[kCluster] stored procedure and is noticed in the Host Server log files.

Error Message

The following error occurs: “GeneralErrorMessage","K2Sql.Cluster","1 Transaction (Process ID 264) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction”.

Resolution

The fix is available in the following K2 versions:

K2 4.7 December 2019 Cumulative Update K2 Five (5.0) December 2019 Cumulative Update K2 Five (5.1) November 2018 Cumulative Update K2 Five (5.2) May 2019 Cumulative Update K2 Five (5.3) April 2020 Cumulative Update K2 Five (5.4)
X X X X Fix Pack 25 Fix Pack 17
  1. Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
  2. Download the latest Fix Pack using the links in the table above for the version you require.
  3. Install the Fix Pack to apply the fix.

 


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