Code Fix: Accessing a SmartObject on the second server of a clustered environment may cause and error
KB003641
PRODUCTK2 Five 5.2
K2 blackpearl 4.7
K2 Five (5.2) Oct 2020 Cumulative Update
Issue Description
When you access a SmartObject on the second server of a clustered environment from a Service Instance which was created from an already existent Service Broker with a registered Service Type, an error occurs.
Error Message
The following error occurs: “No Service Instance definition: Service Instance: [ServiceInstanceName]. Service Object: [SMOName]. Method: []" for newly created Service Instance”
Resolution
The fix is available in the following K2 versions:
| K2 4.7 December 2019 Cumulative Update | K2 Five (5.0) December 2019 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) October 2020 Cumulative Update | K2 Five (5.3) April 2020 Cumulative Update | K2 Five (5.4) |
|---|---|---|---|---|---|
| X | X | X | Fix Pack 1 | X | X |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
