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Home : Hotfixes : Hotfix: A Database Timeout error occurs when upgrading to K2 blackpearl 0807 (4.8210.2.450) or (4.8210.3.0)
   
 

Hotfix: A Database Timeout error occurs when upgrading to K2 blackpearl 0807 (4.8210.2.450) or (4.8210.3.0)

KB Number:KB000479
Date Published:8/6/2009 12:00:00 AM
Date Modified:8/6/2009 12:00:00 AM

Introduction

A Database Timeout error occurs when upgrading to K2 blackpearl 0807 (4.8210.2.450) or (4.8210.3.0). This error is dependant on a combination of factors such as the Database size and certain indexes and will not necessarily be experienced on every upgrade.

Error Messages

The timeout period elapsed prior to completion of the operation or the server is not responding. Timeout expired.

Full Error Message:

'"2009-08-04 10:46:04","Error","15","15002","ERROR","SourceCode.Database.Configuration.ConfigureDBs","15002 Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.","anonymous","0.0.0.0","blackcore","2611","c956c96cb9814ffb8c3f6bee80bef4c7","" "2612","2009-08-04 10:46:04","Info","15","15001","INFO","SourceCode.Database.Configuration.ConfigureDBs","15001 K2Server database update failed"'

Error Resolution

This Hotfix is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx

Note: This is a "FAST PUBLISH" article created directly from within the K2 support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
 
   
   
 
PRODUCT
K2 blackpearl
SEE ALSO
APPLIES TO
K2 blackpearl 0807 (4.8210.3.0)
K2 blackpearl 0807 (4.8210.2.450)