Code Fix: Duplicate e-mails sent to Activity Destination users after upgrading to K2 4.7

  • 16 February 2021
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Code Fix: Duplicate e-mails sent to Activity Destination users after upgrading to K2 4.7

KB001866

PRODUCT
K2 blackpearl 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue Description
When an E-mail event is configured on an activity in K2 Studio, and the activity destination uses an Active Directory Group, each user in the group receives duplicate e-mails for the activity at runtime.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Install the K2 4.7 February 2017 Cumulative Update.
  3. Get the K2 4.7 February 2017 Cumulative Update FP7 from Regional Support.
  4. Install the K2 4.7 February 2017 Cumulative Update FP7 to apply the fix.

 


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