Code Fix: K2 smartforms causes the system CPU to run at maximum

  • 16 February 2021
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Code Fix: K2 smartforms causes the system CPU to run at maximum

KB001876

PRODUCT
K2 smartforms 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue Description
K2 smartforms goes into a CPU usage loop causing the system CPU to run at maximum. The fix prohibits this from happening by implementing additional thread locking ensuring thread safety in the Bundling Modules of SmartForms.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Install the K2 4.7 February 2017 Cumulative Update.
  3. Get the K2 4.7 February 2017 Cumulative Update FP8 from Regional Support.
  4. Install the K2 4.7 February 2017 Cumulative Update FP8 to apply the fix.
 

 


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