Code Fix: An error occurs when attempting to package a specific form

  • 16 February 2021
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Code Fix: A 30003 K2 Host Server Log error occurs when attempting to package a specific form

KB002226

PRODUCT
K2 blackpearl 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When attempting to package a specific form with K2 Package and Deployment, an error occurs in the host server log file and the form is not added to the package, resulting in a blank page displayed.

Error Message

The error message is logged in the K2 Host Server log file and is similar to the following error:

"Error","DeploymentServer","30003","DeploymentError","DeploymentServer.GetItem(MemberRefBase memberRef, GetOptions options) Item: {urn:SourceCode/SmartForms/Form}EREQ Admin Search: {urn:SourceCode/SmartForms}Form ItemFlag: Members, References","30003 Value cannot be null.

Parameter name: action"

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 November 2017 Cumulative Update FP13 from Regional Support.
  4. Install the K2 4.7 November 2017 Cumulative Update FP13 to apply the fix.

 


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