Code Fix: A 30003 K2 Host Server Log error occurs when attempting to package a specific form
KB002226
PRODUCT
Issue Description
When attempting to package a specific form with K2 Package and Deployment, an error occurs in the host server log file and the form is not added to the package, resulting in a blank page displayed.
Error Message
The error message is logged in the K2 Host Server log file and is similar to the following error:
"Error","DeploymentServer","30003","DeploymentError","DeploymentServer.GetItem(MemberRefBase memberRef, GetOptions options) Item: {urn:SourceCode/SmartForms/Form}EREQ Admin Search: {urn:SourceCode/SmartForms}Form ItemFlag: Members, References","30003 Value cannot be null.
Parameter name: action"
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 November 2017 Cumulative Update FP13 from Regional Support.
- Install the K2 4.7 November 2017 Cumulative Update FP13 to apply the fix.