Code Fix: Unable to upload documents with specific special characters in the name to a SharePoint Library

  • 16 February 2021
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Code Fix: Unable to upload documents with specific special characters in the name to a SharePoint Library

KB002318

PRODUCT
K2 blackpearl 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When you upload a document or file whose name contains the following special characters: !”#$%&’()*+-./, the upload fails with a file not found error.

Error Message

File not found

Cause

The characters were not encoded.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 March 2018 Cumulative Update FP4 from Regional Support.
  4. Install the K2 4.7 March 2018 Cumulative Update FP4 to apply the fix.

 


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