Code Fix: K2 Workflows don’t start when configured to start with a SharePoint event
KB002422
PRODUCT
Issue Description
When designing a K2 workflow in SharePoint and selecting the option to start the workflow with a SharePoint event, executing that SharePoint event does not start the workflow. This only occurs when a SharePoint List or Library contains a column of type Multiple lines of text and this column is populated with a large string value.
Resolution
- Ensure you have K2 4.7 installed.
- Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 March 2018 Cumulative Update FP9 from Regional Support.
- Install the K2 4.7 March 2018 Cumulative Update FP9 to apply the fix.