Code Fix: In K2 Runtime forms are being opened twice in Internet Explorer 11

  • 16 February 2021
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Code Fix: Form opens twice in Internet Explorer

KB002456

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 25
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This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When the Navigate to a form rule is executed on a form in Internet Explorer, the form opens twice in different tabs.

Cause

Internet Explorer 11 is not resolving the target window.

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP25 from Regional Support.
  3. Install the K2 Five RTM FP25 to apply the fix.
  4. It is recommended to refresh the browser cache.

 


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