Code Fix: Destination users are not receiving task notification emails when many workflow instances are running
KB002643
PRODUCTK2 Five 5.0
K2 Five (5.0) Fix Pack 36
LEGACY/ARCHIVED CONTENT
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Issue Description
When running many workflow instances simultaneously, the destination users for tasks are not receiving their task notification emails.
Resolution
- Ensure you have K2 Five RTM installed.
- Download the K2 Five FP36 from K2 Partner and Customer Portal.
- Install the K2 Five RTM FP36 to apply the fix.
- It is recommended to refresh the browser cache.
Considerations
Only new emails ready to be sent when it gets to the user task step, will be sent.