Code Fix: An error occurs when deploying a package in K2 package and deployment using a remote desktop session

  • 16 February 2021
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Code Fix: An error occurs when deploying a package in K2 Package and Deployment using a remote desktop session

KB002665

PRODUCT
K2 Five 5.1
K2 Five (5.1) Fix Pack 20

 

Issue Description

When you deploy a package via K2 Package and Deployment using a remote desktop session and the session disconnects, an error occurs.

Error Message

The following error occurs: “Object reference not set to an instance of an object”.

Resolution

  1. Ensure you have K2 Five (5.1) installed.
  2. Download the K2 Five (5.1) FP20 from K2 Partner and Customer Portal.
  3. Install the K2 Five (5.1) FP20 to apply the fix.
  4. No errors will occur when a remote desktop session disconnects while deploying a package in K2 Package and Deployment.

Considerations

All instances of K2 Package and Deployment must be closed before installing this Fix Pack.

 


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