Code Fix: When opening a subform in Chrome on an iPad, the positioning is incorrect

  • 16 February 2021
  • 0 replies
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Code Fix: When opening a subform in Chrome on an iPad, the positioning is incorrect

KB002828

PRODUCT
K2 blackpearl 4.7
K2 smartforms 4.7
K2 4.7 March 2018 Cumulative Update
K2 4.7 March 2018 Cumulative Update Fix Pack 30
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When you open a subform in Chrome on an iPad, the subform incorrectly opens in the top corner of the parent form and you must scroll up to see the subform.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 March 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 4.7 March 2018 Cumulative Update FP30 from K2 Partner and Customer Portal.
  4. Install the K2 4.7 March 2018 Cumulative Update FP30 to apply the fix.
  5. Refresh the browser cache.
  6. When opening a subform in Chrome on an iPad, it will now be positioned in the center of the screen.

 


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