Code Fix: K2 Roles are not resolving in a K2 Workflow
KB002911
PRODUCTK2 Five 5.1
K2 Five (5.1) November 2018 Cumulative Update
K2 Five (5.1) November 2018 Cumulative Update Fix Pack 3
Issue Description
When you add a K2 Role to a workflow in K2 Management, the role does not resolve and users in the role are not receiving their worklist items.
Resolution
- Ensure you have K2 Five (5.1) installed.
- Download and install the K2 Five (5.1) November 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download the K2 Five (5.1) November 2018 Cumulative Update FP3 from K2 Partner and Customer Portal.
- Install the K2 Five (5.1) November 2018 Cumulative Update FP3 to apply the fix.
- It is recommended to refresh the browser.
