Code Fix: An error occurs when executing a SharePoint sync
KB002922
PRODUCTK2 Five 5.2
K2 Five (5.2) Fix Pack 15
Issue Description
After clearing the sync state and LastSyncDateOffSet values in the SyncEngine.ProviderInstance table, executing a new SharePoint sync will fail and an error is displayed in the hostserver log file.
Error Message
The following error is displayed in the hostserver log file: “Data may have been modified or deleted since entities were loaded”.
Resolution
- Ensure you have K2 Five (5.2) installed.
- Download the K2 Five (5.2) FP15 from K2 Partner and Customer Portal.
- Install the K2 Five (5.2) FP15 to apply the fix.