Code Fix: After installing a fix pack the Save as PDF method no longer works
KB003175
PRODUCTK2 Five 5.3
K2 Five (5.3) Fix Pack 3
BASED ONK2 Five 5.3
Issue Description
After installing a fix pack on your environment and executing the Save as PDF method, an error occurs.
Error Message
The following error occurs: “Index was out of range. Must be non-negative and less than the size of the collection".
Resolution
- Ensure you have K2 Five (5.3) installed.
- Download the K2 Five (5.3) FP3 from K2 Partner and Customer Portal.
- Install the K2 Five (5.3) FP3 to apply the fix.
- It is recommended to refresh the browser cache.
Considerations
The PDF service instance needs to be refreshed.
