Code Fix: Multiple drop-down list controls do not populate correctly

  • 16 February 2021
  • 0 replies
  • 6 views

Badge +9
 

Code Fix: Multiple drop-down list controls do not populate correctly

KB003198

PRODUCT
K2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update
K2 Five (5.2) May 2019 Cumulative Update Fix Pack 2

 

Issue Description

When you have a view with three drop-down list controls, and you add the view to a form with a “when the server loads the form” rule, the first and second drop-down lists populate correctly. The third drop-down list does not populate, and the value of the first drop-down list is lost. This occurs when the value of the second and third drop-down list controls are dependent on the value of the first drop-down list control and all three have been configured to not allow an empty selection.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.2) May 2019 Cumulative Update FP2 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.2) May 2019 Cumulative Update FP2 to apply the fix.
  5. It is recommended to refresh the browser cache.

 


0 replies

Be the first to reply!

Reply