Code Fix: A javascript error occurs when opening a blank K2 smartforms draft on mobile devices

  • 16 February 2021
  • 0 replies
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Code Fix: A javascript error occurs when opening a blank K2 smartforms draft on mobile devices

KB003231

PRODUCT
K2 Five 5.2
K2 Five (5.2) May 2019 Cumulative Update

 

Issue Description

When you save a form with a picker control as a draft without entering any data, a javascript error occurs.

Error Message

A javascript error is visible in the console.

Resolution

  1. Ensure you have K2 Five (5.2) installed.
  2. Download and install the K2 Five (5.2) May 2019 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.2) May 2019 Cumulative Update FP3 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.2) May 2019 Cumulative Update FP3 to apply the fix.
  5. It is recommended to refresh the browser cache.

 


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