Code Fix: An error occurs when a custom workflow error profile is configured in K2 Management on a non-English environment
KB003385
PRODUCT
Issue Description
When you configure a custom workflow error profile in K2 Management with a From and To date on a non-English environment, an error occurs.
Error Message
The following error occurs: “The conversion of a varchar data type to a datetime data type resulted in an out-of-range value. The instruction has been stopped”.
Resolution
The fix is available in the following K2 versions:
K2 4.7 March 2018 Cumulative Update | K2 Five (5.0) September 2018 Cumulative Update | K2 Five (5.1) November 2018 Cumulative Update | K2 Five (5.2) May 2019 Cumulative Update | K2 Five (5.3) |
---|---|---|---|---|
X | X | Fix Pack 25 | X | Fix Pack 24 |
- Ensure you have the correct K2 version and/or Cumulative Update installed. See KB001893 to see what Fix Pack level you have installed.
- Download the latest Fix Pack using the links in the table above for the version you require.
- Install the Fix Pack to apply the fix.
- It is recommended to refresh the browser cache.