Welcome to the Knowledge Center

News and Announcements

Product News

8/3/2017

K2 4.7 August 2017 Cumulative Update Now Available

The K2 4.7 August 2017 Cumulative Update is now available for download. This cumulative update includes all of the previously released fixes and requires K2 4.7. This update installer will update any of the K2 components installed.

Tech Bulletin

6/2/2017

Code Fix Support End Date Information

This bulletin contains information about the upcoming end dates for code fix support.

Product News

5/10/2017

K2 4.7 May 2017 Cumulative Update Now Available

The K2 4.7 May 2017 Cumulative Update is now available for download. This cumulative update includes all of the previously released fixes and requires K2 4.7. This update installer will update any of the K2 components installed.

Product News

2/21/2017

Salesforce security changes

In a phased approach, Salesforce began disabling TLS 1.0 encryption protocol to increase security. This change impacts K2 integration with Salesforce via the K2 Salesforce service broker. K2 has a fix available for supported K2 blackpearl versions (4.6.10, 4.6.11, and 4.7). This bulletin describes your options to ensure that your Salesforce-integrated K2 solutions continue to work.
Recent Articles

KNOWN ISSUE

9/22/2017

Exchange Online Configuration - EWS URL could not be validated

The client also tried testing the EWS URL through "https://outlook.office365.com/EWS/Exchange.asmx", it showed the error "The EWS URL could not be validated"

TROUBLE-SHOOTING

9/21/2017

Can't install K2 Workspace: 'Sourcecode.Security.Window.WindowsTokenService has stop working' error appears

Installation of workspace in another server fails error 'Sourcecode.Security.Window.WindowsTokenService has stop working'

TROUBLE-SHOOTING

9/20/2017

Errors appear in K2 HostServer logs and Windows Event Viewer

The following error keeps on occurring in the K2 HostServer logs: "Error","EventBus","7498","General","ServerDAL.RefreshService","7498 An error has occurred: System.Data.SqlClient.SqlException

Need Support?

Can't find what you are looking for or need more in-depth help?
Call 1.877.UCALLK2 or connect with K2 Support in your region.

Contact Regional Support

Need help downloading the software?

You can download K2 software from the K2 Partner and Customer Portal.

Partner and Customer Portal
{{content_thirdBlock}}