Code Fix: Unable to successfully activate the K2 application on a SharePoint site collection with a high number of subsites

  • 16 February 2021
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Code Fix: Unable to successfully activate the K2 App on a SharePoint site collection with a high number of subsites

KB002679

PRODUCT
K2 Five 5.0
K2 Five (5.0) September 2018 Cumulative Update
K2 Five (5.0) September 2018 Cumulative Update Fix Pack 1
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When running the K2 App activation wizard for a SharePoint site collection with a high number of subsites, the wizard becomes unresponsive.

Resolution

  1. Ensure you have K2 Five (5.0) installed.
  2. Download and Install the K2 Five (5.0) September 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download K2 Five (5.0) September 2018 Cumulative Update FP01 from K2 Partner and Customer Portal.
  4. Install K2 Five (5.0) September 2018 Cumulative Update FP01 to apply the fix.
  5. It is recommended to refresh the browser cache.

 


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