Code Fix: The Broker SDK is only calling single sign on authentication when the cached password is null
KB002688
PRODUCT
Issue Description
When you execute a K2 connect SmartObject after changing your single sign on credentials, you are not prompted to update your stored single sign on credentials.
Error Message
The following error occurs: “An Error occurred during the SmartObject execution”
Resolution
- Ensure you have K2 Five (5.0) installed.
- Download and Install the K2 Five (5.0) September 2018 Cumulative Update from K2 Partner and Customer Portal.
- Download K2 Five (5.0) September 2018 Cumulative Update FP02 from K2 Partner and Customer Portal.
- Install K2 Five (5.0) September 2018 Cumulative Update FP02 to apply the fix.
Considerations
The fix will only be applied if you have K2 connect 5.1 installed.