Code Fix: Workflows do not start on configured schedule

  • 16 February 2021
  • 0 replies
  • 4 views

 

Code Fix: Workflows do not start on configured schedule

KB002899

PRODUCT
K2 Five 5.0
K2 Five (5.0) September 2018 Cumulative Update
K2 Five (5.0) September 2018 Cumulative Update Fix Pack 10
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When a workflow has been created to start on a schedule, the workflow stops working and does not start on the configured time schedule.

Resolution

  1. Ensure you have K2 Five (5.0) installed.
  2. Download and Install the K2 Five (5.0) September 2018 Cumulative Update from K2 Partner and Customer Portal.
  3. Download the K2 Five (5.0) September 2018 Cumulative Update FP10 from K2 Partner and Customer Portal.
  4. Install the K2 Five (5.0) September 2018 Cumulative Update FP10 to apply the fix.
  5. It is recommended to refresh the browser cache.

 


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