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Slow performance and high memory usage on the K2 Server

This article was created in response to a support issue logged with K2. The content may include typographical errors and may be revised at any time without notice. This article is not considered official documentation for K2 software and is provided "as is" with no warranties.
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.


When using K2 4.7, you may experience slow performance, high memory usage and the occasional K2 service crash.


The K2 Service may restart often, and the memory usage for the K2 Service may be quite high. You may also notice slow performance within the product.


Two issues were identified in the K2 Product. The first issue has already been fixed in the 4.7 May 2017 Cumulative Update Fix Pack 4.

The second issue has been fixed in the August Cumulative Update and the latest Fix Pack.