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In the Outcome rule configuration screen of a Client Event the mathematical functions drop-down (sum/average/count) is missing for the First and Second variable definitions.

Error Scenario Steps

Note: The steps below describe one scenario under which this error may occur. The steps below are simplified and not all the steps will be shown or described.
  1. Create a Client Event
  2. Proceed with the Client Event configuration until the Configure Outcome screen
  3. Add an Outcome
  4. There is no drop-down for sum/average/count next to First and Second variables of the Add/Edit Rule dialogue

Error Messages

The following error messages relate to this issue:
  1. There is no error message. The sum/average/count drop-down is missing.

Error Resolution

This Hotfix is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx.