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Previous release of the K2 SDK documentation is not uninstalled

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When upgrading previous installations of K2 blackpearl to the K2 blackpearl 0803 (4.8075.1.0) release, the previous version of the K2 blackpearl SDK is not removed.

Previous K2 SDK Release not Removed During Upgrade

The K2 blackpearl SDK has been integrated with the combined K2 blackpearl Documentation in the K2 blackpearl 0803 (4.8075.1.0) release. In some instances when upgrading previous installations, the separately installed K2 blackpearl SDK is not correctly removed.

If the K2 blackpearl SDK icon is still present on the K2 blackpearl menu node on the Windows Start menu then the previous separate install of the SDK has not been removed.

Error Message

The following error message relates to this KB Article:
  • Package load failure

Error Resolution

The earlier release of the K2 blackpearl SDK can be uninstalled by following the steps below:
  1. Select Start > Control Panel > Add or Remove Programs
  2. Navigate to the K2 blackpearl SDK node

  3. Click on Change
  4. Select Uninstall