LEGACY CONTENT
This article refers to legacy products, components or features. Therefore, the content in this article is offered "as is" and will no longer be updated. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Introduction

When using MS Internet Explorer 6 SP1 and SP2 an issue occurs in K2 Workspace when opening the Out of Office user management page in the Management Console - a blank page is displayed. The Out of Office code is present, however, as it may be seen by selecting View Source in the browser.
When opening the same page using MS Internet Explorer 7 the page is fully viewable.

Error Scenario Steps

Note: The steps below describe one scenario under which this error may occur. The steps below are simplified and not all the steps will be shown or described.
  • Open K2 Workspace in MS Internet Explorer 6
  • Navigate to Management > Management Console > Workflow Server > Users > Out of Office
  • The Out of Office users page will be blank

Error Messages

The following error messages relate to this issue:
  1. No error message. The Out of Office Users page is blank.

Error Resolution

This Hotfix is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx.