LEGACY CONTENT
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Introduction

If UserA enables Out Of Office so that their worklist items are shared with UserB, when UserB opens one of the shared worklist items from Workspace the URL includes the "SharedUser" querystring parameter. However, when the worklist item is opened from the Worklist Web Part in K2 for SharePoint, the "SharedUser" querystring parameter is NOT included in the URL. A Worklist Item not Found error will occur.

If the workflow includes a custom .aspx page the error will also occur when using the .aspx page from the SharePoint Worklist Web Part.

Error Scenario Steps

Note: The steps below describe one scenario under which this error may occur. The steps below are simplified and not all the steps will be shown or described.
  1. Enable Out of Office for UserA, sending any new worklist items to UserB
  2. Start a K2 Process in which UserA is the Destination User (the new worklist item will be sent to UserB by Out of Office)
  3. Login to SharePoint as UserB
  4. Access UserB's worklist
  5. Click on the shared OOF worklist item
  6. A Worklist Item not Found error occurs

Error Messages

The following error messages relate to this issue:
  • Worklist Item not Found

Error Resolution

This Hotfix is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx.