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When attempting to view SharePoint Site Usage Reports on K2 Process Portal Site Collection an error is encountered. This error occurs because SharePoint is using Report Viewer 2005 and K2 blackpoint is using Report Viewer 2008.

Error Scenario

Note: The error scenario and steps in this article describes one scenario under which this issue may occur. They are simplified and not all steps are shown or described
  1. Install K2 blackpoint
  2. Run a SharePoint Site Usage report
  3. Receive error as shown below

Error Message

The following error message relates to this issue:

  • The Report Viewer Web Control HTTP Handler has not been registered in the application's web.config file

Error Resolution

This Hotfix is contained within the latest K2 blackpoint 0902 Update. Install the update package to resolve the error.

The latest K2 blackpoint 0902 Update is available as an independent installation package which can be found here: http://portal.k2.com/downloads/k2blackpoint/Default.aspx