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An error occurs when attempting to release a worklist item from K2 Management Console if the worklist item is sent using a group as the destination user and the group is set not to resolve to users. If sent directly to an individual user it can be released successfully from K2 Management Console.

Error Scenario

When the user attempts to release the item , an error similar to the error displayed in the image occurs. However, the worklist item can be successfully released from K2 Workspace or K2 Worklist Webpart.

[Figure 1: Error]

The error can be reproduced by following the steps below:
  1. Create workflow with a client event and use a group as the destination user (the group must not resolve to the individual users)
  2. Open the worklist item using a script
  3. Release the item from Management console and the error shown above will appear 

Error Resolution

This Hotfix is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: http://portal.k2.com/downloads/bp/default.aspx