LEGACY CONTENT
This article refers to legacy products, components or features. Therefore, the content in this article is offered "as is" and will no longer be updated. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Introduction

When K2 blackpearl 0807 with Update KB000370 is upgraded to K2 blackpearl 0807 (4.8210.2.450), errors were encountered when the database components were being configured.

Error Scenario

Note: The circumstances described in this article are one scenario under which this issue may, or is known to occur. The description is intended to be specific to the scenario described and does not take into account all possible scenarios or circumstances.
While attempting to upgrade from K2 blackpearl 0807 with Update KB000370, the setup script fails on the CREATE INDEX command. The K2ServerAlter SQL script is unable to make changes or create an index on 'dbo._FieldSlot' table because there are duplicates in the database.

Reproduce Error Scenario

  1. Install K2 blackpearl 0807 (4.8210.2.450)
  2. When the installer reaches the point where the databases are installed and configured the errors will be encountered

Error Resolution

This Hotfix is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx