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Unable to redirect or release a task in K2 Workspace Management Console Worklist because the folio in the Process Instance has double spaces within the string.

Error Scenario Steps

Note: The steps below describe scenarios under which these errors may occur. These steps are simplified and not all steps are shown or described.
  1. Create a Process instance
  2. Name the Process Instance : "a  bc" (there should be two spaces between the a and the b)
  3. Open the K2 Worklists from Management Console
  4. Select the Instance
  5. Select Redirect, select Users
  6. The Instance does not get redirected
Note: This will also affect the release of “Open” items in K2 Management Console Worklist.

Error Messages

There are no error messages associated with this article.

Error Resolution

This Hotfix is contained within the latest K2 blackpearl Update. Install the update package to resolve the error.

The latest K2 blackpearl Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx