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Note: It is necessary to backup your K2Server and K2ServerLog databases before implementing this Update.

Introduction

K2 blackpoint Update KB000550 decimal analysis may take a long time to complete within certain environments. The volume of Active process instances and the number of DataFields being used in process definitions may have an impact on the performance.

Error Scenario

Note: The circumstances described in this article are one scenario under which this issue may, or is known to occur. The description is intended to be specific to the scenario described and does not take into account all possible scenarios or circumstances.
  1. Install Update KB000550
  2. The Decimal analysis takes a long time to execute or a timeout exception is thrown during execution

Error Message

No error message.

Error Resolution

Note: It is necessary to backup your K2Server and K2ServerLog databases before implementing this Update.

This Hotfix is contained within the latest K2 blackpoint 0902 Update. Install the update package to resolve the error.

The latest K2 blackpoint 0902 Update is available as an independent installation package which can be found here: http://portal.k2.com/downloads/k2blackpoint/Default.aspx