LEGACY CONTENT
This article refers to legacy products, components or features. Therefore, the content in this article is offered "as is" and will no longer be updated. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Introduction:

The Event Notification Mail Functionality is not functioning correctly.  When reviewing the Event log a Kerberos error " Error Data is in record data" is displayed. 

Error Details:

This error is due to mapping assemblies accessing configuration files at the same time.  This will occur when many instances of the process are started at the same time. 

This Patch is contained within the latest K2 blackpearl 0807 Update. Install the update package to resolve the error.

The latest K2 blackpearl 0807 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx.