Introduction

An existing K2 installation is reconfigured by running the K2 Setup Manager to update the installation and once the process is complete the environment settings have not been updated in the database.

Error Scenario

An existing, operational K2 Installation is updated using the K2 Configuration Manager to change  the K2 Workspace site for K2 blackpearl or Runtime services site for K2 blackpoint. Once the process is complete the new site resource is operational, however the environment settings in the database have not been updated with the new site URL.

Error Messages

There are no specific error messages. See the behaviour description above

Error Resolution

The latest K2 Update is available as an independent installation package which can be found here: https://portal.k2.com/downloads/bp/default.aspx.