The out of the box SharePoint Services V2 in the Management Console allows an instance of a SharePoint site to be registered. When registering an instance of the Out of the box SharePoint Service V2 on a SharePoint site a "Users" object with its methods will be returned. The associated methods are:

* Get List
* Get colleagues for user
* Get peers for user
* Get manager for user
* Get direct reports for user
* Load
* Load users manager

In an environment with K2 4.5 with Update KB001230 and SharePoint installed, if a SmartObject is created and executed using any one of these methods no data would be returned resulting in the list being empty.

Error Scenario

Note: The circumstances described in this article are one scenario under which this issue may, or is known to occur. The description is intended to be specific to the scenario described and does not take into account all possible scenarios or circumstances.
To reproduce this error:
  1. Register a new service instance under the SharePoint Service V2 Service Type in K2 Workspace Management Console.
  2. Create a SmartObject using the Users object.
  3. Execute the SmartObject's Get List method.
  4. No records will be returned.

Error Message

No Error message is displayed.


Error Resolution

This Hotfix is contained within the latest K2 Update. Install the update package to resolve the error.