Known Issue: Error When Adding K2 for SharePoint App to App Catalog

  • 16 February 2021
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Known Issue: Error When Adding K2 for SharePoint App to App Catalog

KB001808

PRODUCT
K2 blackpearl
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Summary

When trying to add the K2 for SharePoint app to your app catalog, you may receive the following error:

 Sorry, something went wrong with adding the app. Click to retry.

This occurs when Azure Access Control Services (ACS) is enabled in SharePoint.

 

 

Resolution

This is an issue that occurs with any provider-hosted, high trust app due to an issue in SharePoint. To resolve this issue, follow the steps in the Microsoft article High Trust provider Apps (On-Premise environment) won’t publish when Azure App Proxy enabled in web application service application proxy Association

 

You can find additional information about this issue at: https://support.microsoft.com/en-us/help/4010011/provider-hosted-add-ins-stop-working-and-http-401-error

 

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