Issue Description
When executing a CRM GetList method that has more than five thousand entities, only the first five thousand entities are returned.

Cause
A limitation of five thousand entities was set on CRM methods.

Repro Steps

  1. Create a SmartObject from the CRM Service Objects which contains more than five thousand entities.
  2. Execute the SmartObject GetList method.
  3. Only the first five thousand entities are returned.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Install the K2 4.7 February 2017 Cumulative Update.
  3. Get the K2 4.7 February 2017 Cumulative Update FP2 from Regional Support.
  4. Install the K2 4.7 February 2017 Cumulative Update FP2 to apply the fix.