A - Your network administrator can give you an indication of your internal network bandwidth. Typically you’ll have either a 10-megabit or 100-megabit connection speed. 1-gigabit connection speed is sometimes available but not common.
If there is a lot of network traffic, bandwidth issues may occur. Your network administrator can confirm if network congestion occurs and if this affects K2 performance.
To verify if bandwidth contributes to slow performance, check if there is a difference when there is less overall network traffic. Less traffic can mean fewer people are at the office and actively using the network.
If the network is not congested, the network card on the server that is running K2 can be faulty or incorrectly configured.
If you believe your network and your Internet connection have enough bandwidth, you may also try testing various internal and external sides for speed (aka latency, the time it takes a packet to do a roundtrip between your server and another server). Ping various servers and keep a log of these results so that when issues occur, you can reference the various ping speeds that you’ve seen in the past and compare them to what you’re seeing during issues that may be related to a higher latency. Use speedtest.net, ping.exe from the command prompt, or any other tool that reports your ping speed, which is measured in milliseconds.
There is a difference between Internet bandwidth and internal network bandwidth. Generally, limited Internet bandwidth only affects K2 performance if some of the K2 services you use require Internet. Check your Internet bandwidth with your Internet Service Provider (ISP).