You may need to verify which version of K2 is installed on a particular machine in a K2 environment, or which Cumulative Updates and Fix Packs have been applied in a K2 environment. This article describes how to determine which Cumulative Updates or Fix Packs have been installed in a K2 environment, and how to determine the version of K2 installed on a particular machine.
For information on build numbers, versions, updates, Cumulative Updates and release dates, please refer to the KB article KB001421: K2 Product Releases and Build Numbers. That article also contains links to the release notes for each release.
K2 Cloud environments are updated by K2's Cloud Operations team, and your K2 administrator should receive communications from the operations team that describe when an environment will be updated. If necessary, there are two ways in which you can determine which version/update of K2 Cloud is applied to your K2 Cloud environment: you can log a support ticket with K2, or you can query your environment's values as follows:
To determine which Cumulative Updates and Fix Packs have been installed in your K2 environment, you can execute the following SQL query against the K2 database. (Do not make any data, definition or security modifications in the K2 database unless instructed to do so by K2 Support. The query below only reads data from one table in the K2 database.)
For machines where K2 components have been installed (such as workstations with K2 Studio components or servers with K2 server components), you can use the Windows Control Panel's Programs section to determine the installed version. How you get to Programs and Features may differ between operating systems, see the headings below for the particular operating system you are using.