Issue Description

Clicking on SmartObjects under the Artifacts section from the K2 blackpearl for SharePoint Management page results in slow performance.

Cause

This occurs when many SmartObjects exist.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 May 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 May 2017 Cumulative Update FP1 from Regional Support.
  4. Install the K2 4.7 May 2017 Cumulative Update FP1 to apply the fix.