< class="prominent-subhead ">

Code Fix: Pop-up messages on a Form do not display on an iOS Mobile device

~~repeating-content.html~~
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

Issue Description

When a Form is configured with a rule to display a pop-up message, the message is not displayed on an iOS Mobile device. The ability to scroll up and down on the Form is also disabled.

Cause

The issue was caused by the Form's styling.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 May 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 May 2017 Cumulative Update FP2 from Regional Support.
  4. Install the K2 4.7 May 2017 Cumulative Update FP2 to apply the fix.