Code Fix: When using K2 smartforms to update a User/Group column in SharePoint, the column is not updated

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Issue Description

When using K2 smartforms to set or update an item in a SharePoint Document Library or List with a custom Content Type containing a User/Group column, the column remains empty.

Cause

Custom Content Types were not handled correctly.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 May 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 May 2017 Cumulative Update FP6 from Regional Support.
  4. Install the K2 4.7 May 2017 Cumulative Update FP6 to apply the fix.