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Code Fix: Unable to send an email when the Created By Item Reference field is used as the Send To field

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Issue Description

When configuring an Email event in a workflow, and the Email property from the Created By or any People/Group column Item Reference is used as the To field, the email is not sent at runtime.

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 May 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 May 2017 Cumulative Update FP11 from Regional Support.
  4. Install the K2 4.7 May 2017 Cumulative Update FP11 to apply the fix.