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When using the “To SharePoint Claims User” inline function in a workflow on a SharePoint 2013 in 2010 mode site, the process goes into an error state at runtime.
The error message states:Server was unable to process
"Server was unable to process request. ---> Failed to Log Error".
Non- SharePoint security labels caused SharePoint to throw an exception.
- Ensure you have K2 4.7 installed.
- Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 August 2017 Cumulative Update FP1 from Regional Support.
- Install the K2 4.7 August 2017 Cumulative Update FP1 to apply the fix.