Code Fix: Workflow not starting when the start rule conditions match Content Types
KB001997
PRODUCTK2 blackpearl 4.7
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.
Issue Description
When configuring a conditional start rule on a workflow where Content Type matches the condition, the workflow does not start.
Resolution
- Ensure you have K2 4.7 installed.
- Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 August 2017 Cumulative Update FP1 from Regional Support.
- Install the K2 4.7 August 2017 Cumulative Update FP1 to apply the fix.
