Issue Description

After upgrading from K2 4.6.11 to K2 4.7, an error occurs when attempting to integrate with a SharePoint List or Library. This occurs if the Registration Wizard was not run after the upgrade.

Error Message

The error message states "String portion was too short or too long."

Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and install the K2 4.7 August 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 August 2017 Cumulative Update FP6 from Regional Support.
  4. Install the K2 4.7 August 2017 Cumulative Update FP6 to apply the fix.
  5. Note that if the Registration Wizard was not run after the upgrade, a message will now display to run the Registration Wizard.