Code Fix: An error occurs when executing the Create method of a CRM SmartObject to create a new CRM Task
KB002098
PRODUCTK2 blackpearl 4.7
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Issue Description
When attempting to create a new CRM Task via the CRM SmartObject and assigning a CRM team as the owner of the task, an error occurs when executing the Create method.
Error Message
The error states: “systemuser with ID={GUID} does not exist”.
Resolution
- Ensure you have K2 4.7 installed.
- Download and install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
- Get the K2 4.7 November 2017 Cumulative Update FP2 from Regional Support.
- Install the K2 4.7 November 2017 Cumulative Update FP2 to apply the fix.
