Code Fix: Integrating with Exchange results in an error in a NLB environment

  • 16 February 2021
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Code Fix: Integrating with Exchange results in an error in a NLB environment

KB002122

PRODUCT
K2 Five 5.0
K2 Five (5.0) Fix Pack 2
LEGACY/ARCHIVED CONTENT
This article has been archived, and/or refers to legacy products, components or features. The content in this article is offered "as is" and will no longer be updated. Archived content is provided for reference purposes only. This content does not infer that the product, component or feature is supported, or that the product, component or feature will continue to function as described herein.

 

Issue Description

When using the Exchange Metadata SmartObject an error occurs. This only occurs in certain NLB configured environments.

 

 

Error Message

The error message states: “Could not connect to Exchange using Autodiscover”.

 

 

Resolution

  1. Ensure you have K2 Five RTM installed.
  2. Get the K2 Five RTM FP2 from Regional Support.
  3. Install the K2 Five RTM FP2 to apply the fix.

 


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