Issue Description

When assigning workflow rights to the Everyone group in K2 Management > Workflow Server > Workflows > [Workflow Name] > Rights tab, errors are logged in the K2 Host Server and Active Directory User Manager (ADUM) logs.

Error Message

The following errors are logged in the K2 Hoster Server and ADUM logs:

  • 64007 Provider did not return a result for [label]:[domain]\System on GetUser
  • 64007 Provider did not return a result for [label]:[domain]\System on GetGroup

 Resolution

  1. Ensure you have K2 4.7 installed.
  2. Download and Install the K2 4.7 November 2017 Cumulative Update from K2 Partner and Customer Portal.
  3. Get the K2 4.7 November 2017 Cumulative Update FP12 from Regional Support.
  4. Install the K2 4.7 November 2017 Cumulative Update FP12 to apply the fix.